Electrical emergencies

If you have an electrical emergency, please call 105 from your landline or mobile phone, free of charge. This gives you up to date information about power cuts and electrical faults in your local area. You can also call 105 if you notice damage to electricity powerlines and substations that could put you, or someone else, in danger.

If there is a serious immediate risk, you should call the emergency services too.

105 is a free service available to businesses in England, Scotland and Wales. For more information, go to Power Cut 105

Gas emergencies

If you suspect a gas emergency, leave the house and call 0800 111 999 from your landline or mobile phone, free of charge.

Call if you:

• can smell gas

• are worried about carbon monoxide fumes

• think you have a gas leak

If you can do so safely, turn off your gas supply. The gas mains tap is usually beside your gas meter. Move the handle a quarter turn so it's 90 degrees from the pipe.